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Practice Support

Our bespoke approach to Practice Support and Solutions follows a boots-on-the-ground approach. Our team has over 30 years of collective experience in the dental industry in all aspects of Dental Office Management Consulting.

Our Practice Solutions Specialists & Dental Office Management Consultants provide a multifaceted insight on how to actualize your in-office ROI. Whether you have too many clients and not enough time or are looking to systemize your practice efficiency, we can help!

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Choose CPM to help you Achieve Clinic Success

A CPM Practice Support & Solutions Advisor meets with (in person on virtually) practice owners, – or their approved affiliates – to create, manage, strategize, support, and deliver structured solutions as per clients/clinic’s needs, wants and goals. Some key points of our support service are around (but not limited to):

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Practice Operations

Practice Operations Icon | Dental Marketing & Website Design | Calgary & North America

Practice Operations

From Office Manuals to Systemization

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Staff/Management Training / New Patient Conversion Training

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Staff/Management Training / New Patient Conversion Training

Recognize opportunities to avoid missing them

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Financial Audits

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Financial Audits

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Reconciliations

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Reconciliations

Reconciling Bank Statements and Financials (Bookkeeping Prep)

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Performance Metric Assessment

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Performance Metric Assessment

How do you match up to industry standards? KPI monitoring and goal setting

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Hold and Manage Monthly Team Meetings (or as needed)

Team Meeting Icon | Dental Marketing & Website Design | Calgary & North America

Hold and Manage Monthly Team Meetings (or as needed)

Let us be the voice of reasoning

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Reviews that speak for themselves

Don’t just take our word for it. CPM has received an amazing 5-star Google rating from our clients.

Our Approach in Working With You

HUMAN CAPITAL
• HR Resources from hiring to training and retention of valuable team members
• Providing the necessary documentation, policies, and procedures to ensure legislation is met and up to date.

SYSTEMS AND DASHBOARDS
• Performance Metrics of all systems to minimize risk and maximize return.

CUSTOMER EXPERIENCE
• Increase performance to enhance Patient and Team interaction
• Streamline and enhance communication to each interaction delivers a consistent message
• Create “Raving Fans”

BUSINESS DEVELOPMENT
• Guidance to practice owners to develop strategic plans and ensure practice objectives are met
• Measured Reports, Market Intel as well as Marketing Strategy support & execution

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Transparency and Accountability

At CPM, our goal is to provide services that you can depend on. Throughout our process, practice owners and/or managers become our partners in success. From the onset of goal setting to evaluating progress, implementation and adjustments, we make time to have candid conversations.

Transparency and Accountability continue to be necessary in order to find long-lasting success.

Our team will always maintain an open-door policy.

Frequently Asked Questions (FAQ's)

During the Discovery Call, we have the opportunity to discuss your vision for your practice. We reserve 1 hour to discuss the current flow of your practice, practice stats as well as opportunities for growth.

As a Practice Solutions Specialist, our goal is to understand the nuances of your practice and build on it. Our approach is not one size fits all. As people who have worked in the various facets of the dental industry, we have recent experience. We also have CPM’s marketing, branding and IT pros to back up our knowledge.

By collaborating and truly understanding where you would like to see your practice, we will provide you with a step by step success plan. We are able to be as hands-on as you need us to be!

Not a problem! We will review your KPIs in accordance with industry standards in your region. No more trying to cross-reference metrics from the East coast when your practice is in the West.

Yes, with in-office observations and coaching, we are able to assess the strengths of your staff as well as opportunities to improve. CPM also provides Call Tracking and Call Reviews to ensure your administrative team says what’s right when it counts!

You tell us! What’s next… whatever you need. CPM’s Practice Solutions Specialists are always here when you need us.
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Still not sure What Service is Right for YOU? Give us a call!

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We’re ready to listen…

Leave your details below or call us at 1 (888) 537-1766  and let’s chat about your business, your goals, and how we can help you grow. No obligation. No cost.